Terms of Service

Last Updated: January 2025

1. Introduction

Welcome to 1-800-DUKE-BUYS-HOUSES (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website at 1800dukebuyshouses.com (the “Website”) and the services we provide related to purchasing residential properties for cash.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Services Description

1-800-DUKE-BUYS-HOUSES provides real estate acquisition services, including:

• Cash offers for residential properties within 24 hours
• Purchase of properties in as-is condition
• Fast closing services (as little as 7 days)
• Real estate consultation and guidance

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have legal authority to sell the property in question
• Provide accurate and complete information
• Be a resident of the United States

4. Cash Offers and Property Evaluation

4.1 Offer Process

• Cash offers are provided based on information you submit through our Website or other communication channels
• Offers are preliminary estimates and subject to property inspection and verification
• We reserve the right to modify or withdraw any offer based on inspection findings or changed circumstances
• Offers are valid for the period specified in the offer letter, typically 7-30 days

4.2 No Obligation

• Requesting a cash offer does not obligate you to sell your property to us
• All initial consultations and offers are provided at no cost to you

4.3 Property Information

You represent and warrant that:

• You have legal ownership or authority to sell the property
• All information provided about the property is accurate and complete
• The property is not subject to undisclosed liens, encumbrances, or legal disputes
• You will disclose all material defects and conditions affecting the property

5. User Responsibilities

You agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Notify us immediately of any unauthorized use of your account
• Not use the Website for any unlawful purpose
• Not interfere with or disrupt the Website or servers
• Not attempt to gain unauthorized access to any portion of the Website

6. Intellectual Property Rights

6.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of 1-800-DUKE-BUYS-HOUSES or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our trademarks or branding without written permission
• Frame or mirror any portion of the Website
• Use automated systems to access the Website without permission

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for:

• The content, accuracy, or practices of third-party websites
• Any transactions between you and third-party providers
• Privacy practices of external websites

Your use of third-party websites is at your own risk and subject to their terms and conditions.

8. Disclaimers and Limitations of Liability

8.1 Website “As Is”

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 No Guarantee

We do not guarantee that:

• The Website will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Website is free of viruses or harmful components
• Information on the Website is accurate or complete

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1-800-DUKE-BUYS-HOUSES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Website or services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Website
• Any bugs, viruses, or similar harmful components
• Any errors or omissions in content
• Any conduct or content of third parties

8.4 Maximum Liability

Our total liability to you for all claims arising from or related to the Website or services shall not exceed $100 or the amount you paid us in the past 12 months, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless 1-800-DUKE-BUYS-HOUSES, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any false or misleading information you provide
• Your property sale transaction with us

10. Real Estate Transaction Terms

10.1 Purchase Agreement

Any property purchase is subject to a separate written purchase agreement that will contain specific terms, conditions, and contingencies.

10.2 Closing Process

• Closing timelines are estimates and subject to title clearance, inspections, and other standard real estate procedures
• We work with licensed title companies and real estate attorneys
• You are responsible for clearing any liens or encumbrances unless otherwise agreed in writing

10.3 Commissions and Fees

• We do not charge seller commissions or fees for our services
• You are responsible for any outstanding property taxes, HOA fees, or other obligations unless otherwise agreed

11. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and use practices.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with an updated “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

13. Termination

13.1 By You

You may stop using the Website at any time.

13.2 By Us

We reserve the right to suspend or terminate your access to the Website at any time, with or without notice, for any reason, including violation of these Terms.

13.3 Effect of Termination

Upon termination, your right to use the Website ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which our principal office is located, without regard to conflict of law provisions.

14.2 Arbitration

Any dispute arising from or relating to these Terms or the Website shall be resolved through binding arbitration in accordance with the American Arbitration Association’s rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14.4 Jurisdiction

For any disputes not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in our principal place of business.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and 1-800-DUKE-BUYS-HOUSES regarding the Website and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, or government actions.

15.6 Notices

Notices to you may be made via email or regular mail. The Website may also provide notices of changes to these Terms or other matters by displaying notices or links to notices generally on the Website.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

1-800-DUKE-BUYS-HOUSES
Website: https://1800dukebuyshouses.com
Contact Page: https://1800dukebuyshouses.com/contact/

17. Acknowledgment

BY USING THE WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Privacy Policy

Last Updated: January 2025

1. Introduction

1-800-DUKE-BUYS-HOUSES (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 1800dukebuyshouses.com (the “Website”) or use our services.

Please read this Privacy Policy carefully. By using the Website or our services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Website.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request a cash offer for your property
• Fill out contact forms on the Website
• Subscribe to our newsletter or communications
• Communicate with us via email, phone, or other channels
• Participate in surveys or promotions

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, property details, ownership information, property condition, photos of the property
• Financial Information: Information about mortgages, liens, or other financial obligations related to the property
• Identification Information: Government-issued ID or other verification documents (when required for transactions)
• Communication Records: Records of your communications with us, including emails, phone calls, and messages

2.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website, date and time of visits
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Public records (property records, tax records, deed information)
• Real estate databases and multiple listing services (MLS)
• Credit reporting agencies (with your consent)
• Title companies and real estate professionals
• Marketing partners and lead generation services
• Social media platforms (if you interact with us on social media)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Our Services

• Evaluate your property and prepare cash offers
• Communicate with you about your property sale
• Schedule property inspections and viewings
• Process real estate transactions and closings
• Provide customer support and respond to inquiries

3.2 To Improve Our Services

• Analyze usage patterns and trends
• Conduct research and analytics
• Develop new features and services
• Test and improve Website functionality
• Personalize your experience

3.3 For Marketing and Communications

• Send you information about our services
• Provide newsletters and promotional materials
• Notify you about special offers or updates
• Conduct surveys and request feedback
• Send administrative information and service updates

3.4 For Legal and Security Purposes

• Comply with legal obligations and regulations
• Enforce our Terms and Conditions
• Protect against fraud, abuse, and security threats
• Resolve disputes and troubleshoot problems
• Protect our rights, property, and safety

3.5 For Business Operations

• Maintain business records
• Conduct due diligence for transactions
• Manage vendor and partner relationships
• Process payments and financial transactions

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Title companies and escrow services
• Real estate attorneys and legal professionals
• Property inspection and appraisal services
• IT and website hosting providers
• Email and communication platforms
• Marketing and advertising services
• Analytics and data analysis providers
• Payment processors

4.2 Business Partners

We may share information with business partners, including:

• Real estate investors and buyers
• Financing partners
• Joint venture partners

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Law enforcement investigations
• Protection of our legal rights
• Prevention of fraud or illegal activity

4.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

4.6 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the Website to function properly
• Analytics Cookies: Help us understand how visitors use the Website
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements and track campaign effectiveness

5.3 Third-Party Cookies

We may use third-party services that place cookies on your device, including:

• Google Analytics (website analytics)
• Facebook Pixel (advertising and analytics)
• Other advertising and marketing platforms

5.4 Your Cookie Choices

Most browsers allow you to control cookies through settings. You can:

• Block all cookies
• Accept only certain cookies
• Delete existing cookies
• Receive notifications when cookies are set

Note that disabling cookies may affect Website functionality and your user experience.

5.5 Do Not Track Signals

Some browsers have “Do Not Track” features. Our Website does not currently respond to Do Not Track signals.

6. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

7.1 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

7.2 No Guarantee

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7.3 Your Responsibility

You are responsible for maintaining the confidentiality of any account credentials and for any activities that occur under your account.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You may request access to the personal information we hold about you and receive a copy in a portable format.

9.2 Correction

You may request that we correct inaccurate or incomplete information.

9.3 Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing transactions).

9.4 Opt-Out of Marketing

You may opt out of receiving marketing communications by:

• Clicking “unsubscribe” in our emails
• Contacting us directly
• Adjusting your communication preferences

Note: You cannot opt out of service-related communications necessary for our business relationship.

9.5 Restriction and Objection

You may request that we restrict processing of your information or object to certain uses.

9.6 Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

9.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 14. We will respond to your request within a reasonable timeframe as required by applicable law.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

10.1 Right to Know

You have the right to request information about:

• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
• Categories of third parties with whom we share information
• Specific pieces of personal information collected

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt-Out of Sale

We do not sell personal information as defined by the CCPA. If our practices change, we will update this Privacy Policy and provide an opt-out mechanism.

10.4 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights.

10.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf.

10.6 Verification

We may require verification of your identity before responding to requests.

11. Children’s Privacy

Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Our services are based in the United States. If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a new “Last Updated” date.

13.1 Material Changes

For material changes, we may provide additional notice, such as:

• Email notification
• Prominent notice on the Website
• Pop-up notification

13.2 Your Continued Use

Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

1-800-DUKE-BUYS-HOUSES
Website: https://1800dukebuyshouses.com
Contact Page: https://1800dukebuyshouses.com/contact/

We will respond to your inquiry within a reasonable timeframe.

15. Consent

By using our Website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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This Privacy Policy was last updated in January 2025. Please review this page periodically for updates.